1. Medical Records Request

On-Site Application (On-Site Service Hours: Monday to Friday 08:00-17:00)

 

2. Complete the Medical Records Copy Request Form

Apply at the Service Counter/Registration Area on the Ground Floor of the Building B. For same-day outpatient inquiries, consult with the doctor during your outpatient visit, or inquire at the ward nursing station if you are currently hospitalized.

 

3. Collection Time

(1) Please allow approximately 40 to 60 minutes of waiting time for the counter to process medical record requests. If the medical records have a large number of pages, it may require a longer administrative processing time. If it cannot be collected on the same day, you will be notified of the pickup time via phone.

(2) For those applying for a summary of their discharge medical records, please fill out the Medical Records Copy Request Form before your discharge. Once the medical records are ready, they will be sent to you via email.

 

4. Required Documents

Non-citizens are required to provide the original passport or residence permit.

 

 

Medical Records and Imaging Copy Fee Schedule:

1.Medical Record Pages within 10 pages: 400 NTD, 11th page and beyond: 10 NTD per page.
2.Hard Copy of Examination Reports: 20 NTD per page, Color Copy: 200 NTD per page.
3.Imaging CD: 500 NTD per disc.

Collection Procedure:
1.Collection Hours: Monday to Friday, 08:00-17:00. Please visit the Service Counter/Registration Area on the ground floor of the Building B to collect your records.
2.Please bring the original identification documents of the patient and the authorized representative, including ID card or passport, and other relevant documents for verification and photocopying.
3.The collection period is limited to one month from the notification date. Records not collected within this time frame will be considered void, and a new request will be required.
4.To protect patient rights and privacy, please provide the necessary original documents for verification and photocopying when collecting the medical records.
5.If you require mailing services, please prepare a return envelope or postage fees when applying at the counter.
Note: CDs are fragile, so mailing services are only available for paper documents.
*Please note that there is no service on Saturdays, Sundays, holidays, and national holidays."